they are absolutely amazing
Thanks for the review! We love our awesome customers!
I had some minor work done and two new tires placed, thought the place was fair initially. 3 months after having the tires placed I got a nail in it. I went back to see if they could repair it. I got told "it would be like putting a bandage on a knuckle, we can not fix it, to much liability". they tried very hard to sell me another new tire. I new this could not be right the nail was in the treads not the side wall. I went to a tire repair place off University called Dokota tire and they patched in 20 mins for about 25$. They said it was no problem to repair, the other place just wanted to sell another tire and laughed at the liability lie. I would NOT go back to Matts auto, if they are going to lie to my face over a tire repair who knows what else they would lie about. Obviously this places lies over honest and quality service. Do not give any service!
Thank you, Daryl!
Chris and the staff were fantastic, very friendly and helpful, would highly recommend the South Moorhead location!
Thanks, Brett, for the great review!
Justin always takes great care of me and they're always sensitive to my budget & are apt to look for ways to accommodate that. Service is great and their friendliness is authentic which I can really appreciate. Thank you, Matt's!
Thanks for the great review, Lauryn! It's our pleasure to be your trusted friends and advisors!
I have been looking for a luxury vehicle intensely for at least a month. Like hours and hours and hours spent researching. This is my first import purchase (used). I’ve been extremely worried about making the right decision, being a Buick/Toyota owner; reliability and long life has been important all my life. At 53 I’m going for it with a used BMW. I asked for an inspection before purchase and Chris was amazing. He gave me the peace of mind I needed to sign on the dotted line. I felt he would have been completely honest and thorough regardless. I literally got off the phone with him and the tears began...stress released after so much worry over making the right purchase. I am also now set up with a mechanic I can trust if I need any future work done. I strongly strongly recommend Matt’s Automotive. I can now celebrate my purchase worry free!!! Kudos and thank your for your time Chris!!
Matt’s always messages me pictures of exactly what they have found wrong and with it the ability to accept or deny work being done through those links. This makes it so easy on the very short amount of time I have available in the day. I also appreciate them explaining things to me in detail when I just want to better understand the details of a fix and the breakdown of what’s going to be happening. I have been taking my vehicles to Matt’s for 6 years now and have never had a bad experience.
I always get excellent service at Matt’s and feel confident working with them.