5

I took my car here last week to be looked at when it wouldn't start in the cold and would cut off unless the jumper cables were attached for an extended period of time. Matt's did a multi-point inspection and found no issue with the battery or alternator. I suspect it was just too cold. But they found other issues that I didn't realize were issues. They thoroughly documented and photographed the issues and sent recommended services. I was easily able to approve or deny services that were then digitally sent to the shop. They called me multiple times to relay communication on where my car was in the in the process over the few days it was there. They offered a pick up service for convenience which I declined but I'm glad it was an option. I paid and returned to my car to find a whistling noise when the heat turned on. I ran back in and let them know. They had me pull in the garage and looked at it while I waited in the lounge. I walked into the lounge which was a comfortable and safe environment. All customers and employees were masked up and there was plenty of spaced out seating to support physical distancing. They also had a tv, magazines, phone charging station and coffee. Chris came in and periodically updated everyone in the lounge of their vehicles. My issue ended up being a minor moisture build up which was quickly cleaned and they got me back on the road. Now my car's running better than it has in quite sometime! I'll definitely be back for future services.

5

I took my car here last week to be looked at when it wouldn't start in the cold and would cut off unless the jumper cables were attached for an extended period of time. Matt's did a multi-point inspection and found no issue with the battery or alternator. I suspect it was just too cold. But they found other issues that I didn't realize were issues. They thoroughly documented and photographed the issues and sent recommended services. I was easily able to approve or deny services that were then digitally sent to the shop. They called me multiple times to relay communication on where my car was in the in the process over the few days it was there. They offered a pick up service for convenience which I declined but I'm glad it was an option. I paid and returned to my car to find a whistling noise when the heat turned on. I ran back in and let them know. They had me pull in the garage and looked at it while I waited in the lounge. I walked into the lounge which was a comfortable and safe environment. All customers and employees were masked up and there was plenty of spaced out seating to support physical distancing. They also had a tv, magazines, phone charging station and coffee. Chris came in and periodically updated everyone in the lounge of their vehicles. My issue ended up being a minor moisture build up which was quickly cleaned and they got me back on the road. Now my car's running better than it has in quite sometime! I'll definitely be back for future services.

Thanks, Jenn!

- Matt's Automotive Service Center - South Moorhead
5

Very professional and honest estimate on a vehicle leaking fluids.

Thanks for the great review, Brent! It is our pleasure to help you understand what repairs your vehicle may need and why!

- Matt's Automotive Service Center -South Fargo
5

Great friendly service.

Thanks Jenny!

- Matt's Automotive Service Center - Fargo
5

I had them diagnose the transmission issue for my Ford Explorer.

Thanks for taking the time to leave us a review, Cathy! Justin and the entire Matt's Auto family are here to help you with any and all of your automotive needs!

- Matt's Automotive & Collision Center
5

The team at Matt’s did it again! My vehicle was not starting ... and when I called they made me feel like I was the most important customer of the day! They took care of everything and even made sure I had transportation! Stress relieved and vehicle repaired in a timely manner with care to check battery warranties ...costing me so much less! Wow ... I again feel confident to take my vehicle and recommend Matt’s to all my friends! The evidence of “customer first” is second nature in his whole team! Thanks for your care and the integrity you show! You are amazing!

Thank you so much for taking the time to write such a delightful review, Mike and Gena! We love being there for you!

- Matt's Automotive Service Center - South Moorhead
5

Thanks, Trent!

- Matt's Automotive Service Center -South Fargo
5

Thank you for the review, Justin!

- Matt's Automotive Service Center - Fargo
5

Thanks for the review, Chad!

- Matt's Automotive Service Center -South Fargo
5

Thanks for the review!

- Matt's Automotive & Collision Center
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