I highly recommend Matt's Automotive. While I do use my dealership more so than that going elsewhere, whenever I have used Matt's, I have never had a bad experience with them at all. As a female, it is assumed that I understand little about maintenence. I have never encountered this at Matt's. Yes, they give a lot of details and do want to provide the best service so they are going to suggest what your manufacturer recommends as they work on your issue. It is good customer care, and it is not being pushy. They are happy to know if a recommended service was done elsewhere. They just want to make sure your vehicle is running top notch and bring attention to what you may have overlooked. They also are extremely helpful explain to you when you want more explanation and do not rush through their explanation. Matt's is also very community oriented which is a great plus. This was the number one reason why I support their business. Might you find a less expensive option? Maybe...but all things considered, I love their commitment to respect, diligence, thoroughness, and community involvement.