Our vehicles engine stalled 20 miles from Fargo and we live in Minot. The engine didn't run so we were without heat, stranded with four children. AAA towed us to Matt's. my husband stayed in the shop hoping it was a quick fix, he was told they were busy and might not look until the end of the day. They prioritized installing autostarts over stranded motorists. We had to stay the night and was told they would call in the morning. We waited patiently until 10am and called. They had put the vehicle on the lift earlier and could find nothing wrong and we could come get it. The diagnostics that our mechanic doesn't charge for, Matts did. We were almost home and it stalled again. We got it to our mechanic and the engine coil, spark plugs and case all required repair. Matts automotive did not find this obvious issue that our mechanic discovered immediately. Our mechanic would never have allowed us to drive with the children in a vehicle with that issue. I am relieved there were no dire consequences, but sending motorists out on the highway with this issue and obvious danger in frigid ND weather is incomprehensible. Terrible customer service with incompetent mechanics, they will however charge top dollar prices.

Went in for oil change, heater worked fine, left and it didnt work, went back and they wanted $500 to fix it, took it somewere else and they fixed it for $240. Not honest and grossly over priced. I will not ever take my vehicle back there again.

Thank you, thank you, thank you. We were on our way from Canada to Arizona and our blower motor stopped working. It was cold and in no time our windows all fogged up. After contacting both Ford dealerships and a Truck Centre and being told we'd have to wait till next week for an appointment, Matt's took us in the same afternoon. They ordered the part, disassembled the truck while they were waiting for it to arrive and when it got there, they just had to pop it in. We only lost an hour and we were back on the road. Thank you so much for the fast, efficient service. Much appreciated!!!

These guys shoot it straight and tell me everything I need to know!

Matt Auto always provides the most quality service. I am always highly impressed with their service and prices. Just picked up my car and had another awesome experience. They have a customer for life! �

Thank you for taking such good care of our son Sean yesterday and today. Great service, reasonable pricing and we were impressed that they encouraged Sean to talk to his parents and for us to call them in regards to the vehicle repairs. Thanks again! We highly recommend Matt's!!

Excellent! I would recommend to anyone. Great customer service.

Called on Wednesday to set up an appointment to bring my Envoy in. Went to voicemail in which I can understand because there are busy times. It is now Friday and I still have not heard back from them. Took my car elsewhere.

After taking my traverse here I will never go to a dealership again! Fairly reasonably priced and the staff there is so polite and friendly!!

As a female there's nothing I hate more then going to get my car fixed, but both times I've been to Matt's have been great. The service has been quick and straight forward and reasonably priced. They'll be getting my business for now on.