Was There to to fix my taxi head light, oild change and oil leak moths back. I was charged fortune to fix my oil leak. Was asked to call after driving 200 miles, I did and my van had still had the oil leak. I called Him and he said to me that their computers were down and would return my call. its been more than 6 moths now, only for me to get an email update for me to come for oil change. Really???? This was when they were at main avenue. I still got my email and receipts.
Anthony, We have attempted to contact you via telephone. Your phone number listed on file goes to another person. This is possibly why your phone call was not returned as we do not have a good number for you. If you could please give me a call and update your number, I would love to talk with you. I can be reached at 701-478-3838. We had replaced an axle seal and some cooler lines on your vehicle back in 2015, and degreased the vehicle and asked you to come back after 200 miles. I cannot say what happened the day you called in and I apologize that we didn't get back to you, but the only explanation I have right now is we don't have a good phone number for you. The follow up appointment for a leak check is completely free and is part of the initial charge you paid, so all that would have been needed is a phone call or stopping in. Again, please give me a call, and I would be happy to help you and update your information so something like this doesn't happen again. We should have verified your phone number when you called in, and I apologize for that. I look forward to hearing from you!
- Matt's Automotive Service Center -South Fargo