Asked them for an estimate on fixing my muffler which had detatched from a flange from rust. 1.checked it in and charged me $50 when I told them what was wrong and that i just wanted to know cost of repair. 2.they email you the agreement and didn't say the cost, i did not agree to paying $50 for the inspection when they could look under my car and easily see the problem. 3.Their price was roughly $400 to fix a section of pipe, they wanted to replace my entire exhaust, went to Muffler Man and fixed it for $45 Also had a transmission fluid change after which my fluid was still dirty and refused to refund or re-do anything.

Chris was very helpful and was able to work me in right away. If they find something wrong, they will contact you before proceeding with it. Very reasonable priced as well.

I don’t usually post reviews but I am this time as a frustrated patron of Matt’s Auto. I brought my van in for a few concerns and yes the vehicle was attended to promptly the next day with a very hefty assortment of issues that I didn’t ask them to address. It took longer than anticipated to do the work required and I needed a vehicle which they provided but in the end my issues were not fixed and I paid a large fee for minor services and the original issue was forgotten until I returned home and had to bring it back to the shop to ask for the evidence of checking the coolant reservoir as originally requested. It was marked as completed but not actually done as it was still low. When my vehicle was returned home by a technician, there was a very obvious noise that the tech somehow didn’t hear driving back. This took more time, more energy from my day to once again bring back to have fixed. I knew it was from someone putting the front end improperly as the noise was very new and very loud. I was told I would be charged a fee to diagnose the issue and when I argued that I knew it was a simple thing that I’m sure they just assembled wrong, I was again told I would be charged and ultimately I was NOT charged as they realized it was their mistake on assembly. A simple brake line flush, oil change and tire rotation took almost a week to complete with multiple trips back and forth so I wasn’t impressed. Then the worst thing imaginable happened. I was on the open road at highway speeds for the first time with my toddler and infant sons in the back and a noise from the back was worse and worse. I pulled over in St Cloud (coming back to Fargo from Minneapolis) on a weekend this winter and had to get a rental car once again and knew something was dangerously wrong. I had to get my children home, leave my vehicle and the next day discovered I nearly lost a rear tire at highway speeds from the tire rotation done at Matt’s Auto. Of course I called looking for help and the shop manager was instantly defensive like it was MY fault I didn’t come back after 50 miles per the fine print on the paperwork he gave me after that week long misadventure previously. I am the survivor of a highway rollover accident where the driver of the pickup was unsafe and I paid the price with that accident nearly taking my life and then spending months in the hospital relearning how to walk so I take this situation very seriously... more seriously than most I suppose. Matt’s Auto was more interested in defending their liabilities than actually fixing the problem and I won’t be using their services anymore. They are fast, courteous, expensive and need a good shop foreman to make sure vehicles (ESPECIALLY TIRES) are mounted and driven and tightened correctly so they don’t cause anyone harm.

I appreciate that Matt's always helps me understand what my car needs and what can wait. Always great customer service!

AAA towed my pickup into the 32nd Ave S location after it stopped running. Wes got it in for diagnosis and fix the next day. The process was efficient and professional.

My husband and I were referred to Matt's when our car was backed into and needed to get repaired. They did a wonderful job of getting the quote for us, connecting with the insurance company, and then getting it all fixed back up in a very timely manner. Their customer service was very helpful, as this situation was new to us and we weren't exactly sure what to expect. They helped us through the whole process and when we got our car back, it looked even better than it did when we brought it in, as they had vacuumed and dusted the inside of the vehicle and washed the outside and all the windows (all of which hadn't been done for a while 😬). Was not expecting that, but it was a nice surprise! We were very pleased with our service with them and will definitely be looking for more ways to do business with them in the future.