I came here and told them that the autostarter was not working. I told them to check to see if the batteries need to be replaced on the key FOB. They advised they checked and that was not the issue. I then brought my car elsewhere, who advised that only the batteries needed replacing. It wasn't that expensive to get fixed, but it was extra time out of my day that could have been saved. I don't like being lied to.
Thank you, Matt, for taking the time to leave us a review. We go out of our way to make sure every customer visit is a five star experience. We have never carried or serviced this brand of auto start but we were willing to go above and beyond to help you as a Matt’s Automotive customer. Our general manager, Vern, looked at your auto start remote and you and he agreed together that it was not a battery issue, as the remote was lighting up. Vern then offered to bring your auto start himself to the shop where you had it installed, but you declined. We take our customer experiences very seriously and we have attempted to contact you about your review.
- Matt's Automotive Service Center -South Fargo