Extremely over priced compared to other places I've compared to. I bought my tires through them and am supposed to get free rotations because of this, however, I have to remind them if this every time I go in, else they charge me. Yes I go to the same location each time. Also - I have a discount through work that I have to remind them of each time as well. This should all be in my profile to view when I come in. I also have a Goodyear card I want to use to pay, but everytime I'm in there they never have the program set up to process my card so its not an option.
Thank you for taking the time to leave us a review, Apryl. We value each and every one of our customer's feedback, including the feedback that brings our attention to areas of growth as a team. We have been trying to reach you in order to learn more about your last visit. We do everything we can to establish long, meaningful relationships with our customers and to recognize them every time they come in. We are sorry we weren't able to provide that experience for you. Our cutting edge software allows us to do many wonderful and helpful things for our customers, but sometimes technology fails even us. We apologize your time with us was effected by that. We appreciate you as a member of the Matt's Automotive family and we hope to have the chance to make your next visit a high five and hug moment!
- Matt's Automotive Service Center - Moorhead