Very attentive to details. Thoroughly inspected and detailed in responding to what I needed done.

I went in for four tires and alignment. After sitting and waiting for TWO AND A HALF HOURS, I was told that they had only aligned the front wheels because they did not have what they needed to align the rear wheels. They still charged me 72% of the cost of alignment for 50% of the job.

Prices went up noticeably after Matt's automotive purchased Todd's. Also my surburan sat for seven days without a diagnosis. Granted it was an emergency towing / breakdown that immobilized my vehicle. I was told 10:30 in the next day they would have time to look at it. On the 7th business day I called them up and threaten to walk in there grab some tools drop my drive shaft and pull it onto my trailer. All of a sudden they had time to look at it and tell me what was wrong. I would not recommend for a quick service or repair when you desperately need it.

Would reccomend, would use again.

What amazing service! I really appreciate the text reminders about appointments.

Super friendly check in staff. Nice lounge area to wait for repair to be done. Fairly fast turn around time. Would definitely recommend. Have been to their Moorhead location many times and was very satisfied. This was my first visit to the 13th Avenue location.

Excellent customer service, thanks Jessica! Scheduled oil/tire service and a few days later fan stopped working. Matt’s was able to accommodate the added problem... quickly found the cause and repaired all. Appreciated the simplicity of text/email updates (with photos) while at work, and everyone I talked to was super helpful and kind. The auto tech did an excellent job. Only a couple recs, the shuttle service confused me. Initially I understood could pick up my keys at 1230, then later was left message and told pick up vehicle anywhere from 1030 to 1230, which wouldn’t work. I ultimately had my husband take me to shop early in am instead of shuttle with plan to have my vehicle delivered to my work place end of day. By end of day I learned shuttle stops at 5 pm, car was ready after 5, so had to call husband to drive back into town and then to shop to get vehicle. Adding a detailed description of how the service works, times available, on website would have saved hassle for planning my first service at shop. I also found when people left me messages and asked that I call back, was frustrating trying to reach person who called because I was never given an extension or direct way to reach the person... spent a fair amount of time on hold. However, now that I understand how their shuttle service works, will be much simpler to arrange next time. I am relieved to find a shop I trust, thank you. I will be back.

Every experience has always been great! Get you in and out quickly and always great customer service!👍

Very kind, and informative on the phone and while checking in for service. They are detailed in checking over the car for issues and doing the repairs needed and agreed upon.

Very up front and showed me photos to back statements