I have been going to matt's for almost 3 years, I have always had a great experience until recently. My wipers stopped working, so I brought it in. They did a diagnosis, found the wiper motor to be at fault. Replaced wiper motor, it worked fine. Fast forward 3 weeks and it stops working again. I bring it in, they do another diagnosis, which wasn't covered under warranty by the way, so that's $130 out of MY pocket for no reason. The part was warrantied, shouldn't I have been compensated for that? Second inspection, found the wiper linkage to be faulty. They quoted me $370 for labor, and had to go to a junkyard to find the part used because it is not manufactured anymore. So ballpark $800 or so to just fix the god damn wipers? I've seen the process of replacing the linkage and it's not a 4 hour job like they claimed based on labor pricing. Oh and they went ahead and ordered the linkage for me, without my consent. I told them I would think about it because I've already put $2000 into a car I paid $1500 for. I will admit that the water pump / timing belt job they did for me was reasonable, they charged me $1,000 for a job that would have taken me a weekend of work. Overall, I am pretty disappointed, especially since I thought Matt's was different than all other auto shops that don't try to nickel and dime / con you into repairs. Maybe I'll stick to doing my own repairs from now on. UPDATE: Vern called me to rectify the situation, told me the part they ordered would be sent back to the vendor, and once I had the money to do the repair, they would help me out with some sort of discount for the misunderstanding. He also explained that the diagnosis charge was applied because my issue with the wipers was unrelated to the wiper motor, which isn't covered under the warranty, which makes sense, it just hurts my wallet quite a bit. I have interacted with Vern every time I have been to Matt's and he is always very professional and courteous, and really makes you feel at home when you are there. This experience dinged my relationship with Matt's, but it's nothing that can't be fixed. I have considered Matt's the best automotive service business in the state, and I still do.

Matt's Auto is very easy to work with and they were able to diagnose the problem with my car.

Front desk people were very understanding and explained exactly what to expect with my car repair. I am not a fan of surprises at an automotive service center, so I was so happy that I did not have any surprises!. Keep up the good work

As someone relatively new to town, I asked my coworkers where I should go for auto needs. They unanimously said Matt's. Once I did I was surprised by the free rides while my car was in the shop, constant communication, and excellent service. I'll be back for all my future repair and checkups!

Had gone to a few other mechanic shops in Fargo, which they did not impress me. After getting into an accident, I did some research, found Matt's, and was impressed by the reviews. From the moment we walked in Travis, the employee at the desk, welcomed us and was super friendly with us. He was honest with us, informed us with every step of the process. Since that experience, we have brought in all of our vehicle work there. Our vehicle was in the shop when the Moorhead shop collapsed Matt, the owner, called us personally to let us know where our vehicle was at in the repair process. If you are looking for a great mechanic place look no further then Matt's auotmotive. I personally take our vehicles to 53rd Ave S (collision center) site because of Travis and how he treated us everytime we have had car issues.

Jess and Brandon did an excellet job of telling me what was needed and what the status is. Hanging out in the lobby for a few hours wasn't that bad. They are great company.

The staff at Matt's are very friendly, communicative, and transparent about everything, and their work is superb. In addition, their warranty is excellent.

Nice people and a complimentary ride service. Great experience overall, will return. Hopefully not soon tho :D

Matt’s automotive was able to get me in on short notice, diagnose the problem, and make the appropriate repair. Their courtesy driver also was able to get me where I needed to be, so I did not miss any work! Very satisfied with their promptness, and would recommend them for any repair work needed.!

Service was friendly and fast. No problems at all.